Privacy Policy

This policy describes how personal information is used when you interact with the House of Prep online store.

Information you provide

When you contact us or place an order, you may provide your name, email address, delivery address, order details and message content. Payment information is handled by the payment services offered at checkout.

How information is used

Information is used to respond to enquiries, process and deliver orders, provide support and keep the store operating. Any marketing preferences you submit help determine which optional communications you receive.

Service providers

Our ecommerce platform and service providers may process information needed to provide payment, delivery, support and store functionality.

Cookies and preferences

Cookies and similar technologies can support store functions and remember preferences. You can manage cookies in your browser and use any privacy controls made available on the site.

Your requests

You can contact us to request access, correction or deletion of personal information, or ask about its use. We may need to verify your identity before completing a request. Available rights depend on the laws that apply to you.

See Your Privacy Choices for more information about making a request.